Job Application

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

The Role:

• You will be responsible for the management of all aspects and functions of the Food & Beverage department (which includes the restaurant, lounge, banquets, and kitchen) in accordance with hotel standards.
• You will direct, implement, and maintain service policies for the F&B team.
• You will train and support your staff members in order to ensure team success.
• As required, you will develop and execute F&B processes.
• You will lead and manage your team to ensure continuous excellent customer service.

Skill Requirements:

• Accurate and strong data entry and computer skills
• Exceptional customer and interpersonal skills
• Able to work under pressure in a fast-paced environment
• Detail-oriented, honest, and organized
• Able to maintain confidentiality when working with vendors and contracts
• Able to keep a positive and proactive attitude while demonstrating strong problem-solving skills
• Proficient computer skills

Knowledge and Training:

• Minimum 3 -5 years work experience in a F&B management role, preferably within a diverse range of restaurants and venues
• Certification, diploma, or degree in Hospitality (F&B equivalent)
• Or - in lieu of academic training - 3 to 5 years in various F&B-related roles
• Serving It Right Certification and Food Handler Certification
• Proven ability to manage and understand Profit & Loss Statements
• Knowledge of the Cranbrook/Kootenay area, attractions, services, suppliers, and vendors
• CPR Certification preferred

Other:

Benefits include discounted hotel stays and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.